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Privacy Policy

Your privacy is important to us

Last Updated: January 28, 2026

Introduction

MEDIVIRA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive healthcare services from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Protected Health Information (PHI)

As a healthcare provider, MEDIVIRA is subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict policies and procedures to protect your Protected Health Information (PHI) in accordance with federal and state law.

Additionally, addiction treatment records receive extra protection under 42 CFR Part 2, which provides enhanced confidentiality protections for patients receiving substance use disorder treatment.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register as a patient
  • Complete contact forms on our website
  • Schedule appointments
  • Communicate with us via email, phone, or text
  • Subscribe to our newsletter or updates

This information may include:

  • Name, address, email address, and phone number
  • Date of birth and Social Security number (for insurance purposes)
  • Insurance information
  • Medical history and health information
  • Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our healthcare services
  • Process appointments and payments
  • Communicate with you about your care
  • Send appointment reminders
  • Respond to your inquiries and requests
  • Comply with legal obligations
  • Improve our website and services

Disclosure of Your Information

We may share your information in the following circumstances:

  • For Treatment: We may share information with other healthcare providers involved in your care.
  • For Payment: We may share information with insurance companies to process claims.
  • For Healthcare Operations: We may use information for quality improvement and other operational purposes.
  • As Required by Law: We may disclose information when required by law, such as in response to a court order.
  • With Your Authorization: We will obtain your written authorization before sharing information for purposes not covered by HIPAA.

Note: Addiction treatment records are subject to additional restrictions under 42 CFR Part 2 and may not be disclosed without your written consent except in limited circumstances.

Your Rights

You have the right to:

  • Access your medical records
  • Request corrections to your medical records
  • Request restrictions on how we use or disclose your information
  • Receive confidential communications
  • Receive an accounting of disclosures
  • Receive a copy of this privacy policy
  • File a complaint if you believe your privacy rights have been violated

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are generally intended for adults. We do not knowingly collect personal information from individuals under 18 without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.